Do you want customers, partners and potential employees to experience your brand and your company, on a personal level, in real time, face to face? Visitor tours, brand ambassadors, open days or conventions, all these are aspects of the Live Communication solution, which offers many possibilities.
We at monocom know how to cope with the growing interest of the public who want to find out more about products and the way they are produced, in an authentic and professional setting or about the working conditions of a potential apprenticeship provider or employer. With many years of experience in the areas of visitor support and event planning for well known premium brands under our belt, we are a strong partner who will help you ensure that your customers, business partners and employees are excited about what you can offer.
We at monocom create your authentic, fascinating and professional experiences!
- business analysis and conceptualisation of customised visitor support programmes
- development of business models
- operative implementation of the visitor support programme
- recruitment: choosing and training of visitor guides, brand ambassadors, product professionals
- project assistance, training by education experts / teachers
- event planning, organisation and implementation
- selection of locations and exposés
- schedule planning
- management of suppliers and process partners
- recruiting, selection and management of hostesses
- training concepts for visitor programmes
- didactic concepts, knowledge transfer and brand experience for children
- rhetoric training for lay people and experts
- training, value oriented presentations
- training for an authentic and friendly delivery virtually from the word go
- hospitality training
- training in handling critical questions/situations
