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Project and Goals

Only a few meters from the place where the company's history began a century ago, the ZF Friedrichshafen AG opened its new headquarters in 2016. The six-storey building sets a striking urban design accent.
With its open conception, the ZF Forum is much more than a head office. It also provides visitors with an 3.000m2 exhibition that displays insights into the past and present of ZF and an outlook on future topics. monocom planned the approximately 1 hour long tour around the exhibition and is responsible for all contents. In addition, monocom provides personnel hire and training of the brand ambassadors and customer service staff.


  • Design of tour concept
  • Communicative procession of tour content and design of storyboard
  • Hiring, qualification and continuous training of visitor hosts
  • Operation of exhibition and organisation of visitor service
  • Booking service and provision of booking system including landing page in customer CI