Do you want the perfect customer dialogue? Whether through telephone service, email-support, customer satisfaction surveys or support chat-lines online – our Operations-Team is there for you 7 days a week. We are your competent, friendly and reliable partner.
We can handle complex assignments and multilingual inquiries via various communication channels, which are also available outside normal business hours. Our specialists for individual dialogue solutions make the impossible a distinct possibility.
- multilingual processing of telephone and inquiries via email
- ongoing maintenance of social media profiles
- complex appointment scheduling and coordination
- invitation management, online and via telephone
- maintenance of CRM systems
- development and write-up of questionnaires
- conducting online surveys
- conducting telephone surveys
- competition monitoring, research
- dunning process
- organising travel, booking flights
- preparatory accounting, document capture